Heeton Concept Hotel Pattaya by Compass Hospitality

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Heeton Concept Hotel Pattaya by Compass Hospitality

8.9

Excellent

793 reviews

Staff

Based on 793 reviews

8.7

010

Free WiFi

Based on 793 reviews

8.7

010

Location

Based on 793 reviews

8.6

010

Facilities

Based on 793 reviews

8.1

010

Cleanliness

Based on 793 reviews

8.1

010

Comfort

Based on 793 reviews

8.1

010

Breakfast

Based on 793 reviews

8.0

010

Value for money

Based on 793 reviews

7.9

010

Paid WiFi

Based on 793 reviews

6.5

010

Charles

10/10

United States

YOUNG_COUPLE

December 10, 2025

What guests loved:

The room was a little small, but well appointed had a nice view of the pool area from my balcony.

Areas for improvement:

Elevators are pretty small so it only takes a few people to fill them up and on a busy day. It’s like having to wait forever to actually catch one that is empty. The sofa had stains on it, which made ...

Robinson

8/10

United States

FAMILY_WITH_YOUNG_CHILDREN

December 4, 2025

What guests loved:

Walking distance to shops, restaurants, entertainment, rooms fairly comfortable, good lighting

Areas for improvement:

Room floors need a little more cleaning, in my particular room the mattress sinked in where I layed

Siriwardhana

8/10

Sri Lanka

FAMILY_WITH_YOUNG_CHILDREN

October 28, 2025

It was a nice stay

What guests loved:

The room was really nice, comfortable and clean. Also, the breakfast has a good variety.

Beniam

10/10

Thailand

FAMILY_WITH_YOUNG_CHILDREN

April 2, 2025

What guests loved:

Location, parking, space, pool, fam room, staff, 👍

Areas for improvement:

Egg station: that the breakfast egg station fry egg and pancakes at same pan as bacon/pork? There are vegetarian Muslims and others that don’t eat meat.

Richard

8/10

United States

SOLO_TRAVELLER

March 31, 2025

Another great stay!

What guests loved:

My 5th time staying here. The pool is perfect about half the trips. The water chemistry is not consistent. Wonderful staff! Clean rooms. Great location. Everything in walking distance.

Waleed

10/10

United Arab Emirates

WITH_FRIENDS

March 31, 2025

Had a great stay! The room was cozy, AC worked perfectly, and the balcony was a nice touch. Staff were helpful — special

What guests loved:

The room was cozy and clean, the AC worked perfectly, and the balcony was great to relax on. Staff were very helpful. Facilities were clean and operational.

Areas for improvement:

Nothing to complain about

Heinz

8/10

Mongolia

SOLO_TRAVELLER

February 27, 2025

its acceptable for a short stay

What guests loved:

i was there many times when it was a mercure hotel. so i knew the strenght sand weaknesses of the hotel.

Areas for improvement:

the main change is the open wardrobe. who ever decided on a wardrobe without doors destroyed the feng shui of the room. who lives like this at home?

Stephanie

8/10

Thailand

FAMILY_WITH_YOUNG_CHILDREN

January 7, 2025

Nice central location and nice hotel

What guests loved:

The facilities are great and the rooms are modern looking. The pool is large and there is a large car park too. The bed is comfy and the room is also spacious. The water heater was broken, it took hou...

Areas for improvement:

There aren’t enough beds around the swimming pool, it’s always full. Needs more beds or tables and chairs around the swimming pool area. You have to pay to play pool which is very unfair considering t...

Daniel

10/10

Israel

FAMILY_WITH_YOUNG_CHILDREN

October 11, 2024

What guests loved:

Price facilities overall vibe cleanliness location

Areas for improvement:

Prices are unstable they change every day

Marie

10/10

Thailand

FAMILY_WITH_YOUNG_CHILDREN

June 25, 2024

What guests loved:

Location was great, next to small community mall and beach is 200 m. away. Breakfast is superb, variety of selection and staff are very friendly.

Areas for improvement:

none